![]() Choose option 1 to enter in your transaction number (Which will be either a 3000 or 400 number) and your phone number you provided us when you called. Under support you will find repair self tracking. Already a customer? Call 1.800.574.7000 or visit FirstNet Central for assistance with billing or service. Note7 Refund and Exchange Program.How To Contact FirstNet - Customer Service Phone & Email. ![]() Because your safety is important to us, if you are currently using a Galaxy Note7, please power down immediately and participate in our U.S. ![]() The expanded recall applies to all Galaxy Note7 devices - including the original and replacement. Customers can visit the center to test drive the latest and greatest Samsung products, have smartphone and tablet repairs done, register for product training, and purchase smartphone and tablet accessories.Affected Devices. Samsung tasked Visual with designing and building its first customer service center in North America.
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